If you wish to make a claim under any section of a Clear4Travel policy, you must contact White Horse Insurance Company.
Call: 01733 224823
Email: claims@white-horse.ie
Write to: Rineanna House, Shannon Free Zone, Shannon, County Clare, V14 CA36, Republic of Ireland
You need to tell us about your claim as soon as possible after any bodily injury, serious illness, incident, event or redundancy, or discovering any loss, theft or damage which may give rise to a claim under this policy.
If you wish to make a claim under any section of a Clear2Go policy, you must contact Claims Settlements Agency Limited (CSAL).
Call: 01702 553443
Email: info@csal.co.uk
Write to: Claims Settlement Agencies, 308-314 London Road, Hadleigh, Benfleet, Essex, SS7 2DD
Downloads a claims form at: www.csal.co.uk
Start the claims process online at: www.submitaclaim.co.uk/mia
Please note: All claims must be notified as soon as it is reasonably practical after the event which causes you to submit a claim. Late notification of a claim may affect our acceptance of a claim or result in the amount we pay being reduced.
The process should take approximately 10-15 minutes to complete (depending on the type of claim), but before continuing you should ensure you have your policy certificate, trip dates, supporting documentation and details of the incident.
The claimant will be asked to complete a claims form and to provide at their own expense all reasonable and necessary evidence required by us to support a claim. If the information supplied is insufficient, we will identify the further information which is required.
